cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Can't get audio working

Tooner1111
Newcomer
Newcomer

Tooner1111_0-1660685655688.png

When trying to connect to Zoom I get the error as displayed above. Not sure how to fix it. I have a Logitech headset and it works fine everywhere else. I've tested it. I've switched ports. I've rebooted and nothing is working.  I've tried plugging into all different USB ports and I still can't get it working. Any advice would be greatly appreciated.

 

1 REPLY 1

Tooner1111
Newcomer
Newcomer

Thanks for the advice Rachel, and I did try what you've recommended,  but I've determined that the problem is with the USB + Zoom. I've unplugged and re-plugged into every port I have but the problem persists.