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Breakout capacity limits


The capacity limits for breakout rooms listed here:

Managing breakout rooms – Zoom Support

are about as clear as mud.


What is that chart trying to say?  If I have 500 participants in a meeting (assuming large meeting 500 is active on the account), can those 500 only be broken in to 20 breakout rooms?  Or is it saying 500 participants per breakout room?


It is really not very clear.  The language on that page needs to be made more clear.


The way I read "Maximum number of participants who can be assigned to breakout rooms" is that of the participants in a meeting (even with large meeting add-on) only a max number can be assigned to a certain number of breakout rooms.  By the way it's written, I would take that to mean if I had a meeting with 900 attendees, I could break 500 of them in to 20 breakout rooms.  If that is not actually the case then the information needs to be re-written to more clearly reflect what the intention is.


In-meeting, the Breakout Tools provide zero feedback on if capacities are being hit, it simply doesn't work with zero information as to what is going on.  We had a meeting the other day with just slightly over 200 participants (205 ish), with large meeting capacity set at 500, and when we tried to break in to 32 random groups for five minutes of discussion literally nothing happened when "open rooms" was hit.  No message saying we were not able to push 200+ to that many rooms, nothing.  Very frustrating.


I see no reason why we would have hit any capacities, but am otherwise at a loss at why the function simply ceased to operate.