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Welcome to the Zoom Community, @Floreina.
I'm assuming you have more than one Zoom Webinar licenses: perhaps a Webinar 1000 and a Webinar 5000. You must assign the Webinar 5000 license to the Webinar Host. Go to Admin -> User Management -> Users and click the email address of the host (probably you!). Look for an unassigned Webinar 5000 license and enable it. Here's an example of how that section looks:
Welcome to the Zoom Community, @Floreina.
I'm assuming you have more than one Zoom Webinar licenses: perhaps a Webinar 1000 and a Webinar 5000. You must assign the Webinar 5000 license to the Webinar Host. Go to Admin -> User Management -> Users and click the email address of the host (probably you!). Look for an unassigned Webinar 5000 license and enable it. Here's an example of how that section looks:
