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Audio issues


I used my AirPods once in a Zoom meeting and the other audio and microphone settings are unavailable.

I was able to use my computer speaker and microphone before connecting my AirPods.

But now zoom client can't recognize my computer device even when i stop bluetooth with airpods.

When I do the audio and microphone test, the output level goes up with my computer speaker but I can't hear any sound or the sound is output for 1 second and then cuts off. The microphone doesn't pick up any sound at all.


Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hey @chichi 


Please update your Zoom client version and let me know what client you are using.


If you are using a windows machine, Please check your audio driver and update if any updates are available.