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Zoom AI Companion2021-10-28 11:11 PM
Does anyone has the same problem with me ?
I have just updated my laptop to Windows 11 and since then, every time i open my zoom meeting, it always says mic and speaker are not detected, however, in other meeting platform, my mic and speaker is working fine
I have also tried to uninstall and reinstall my device driver and have also updated my windows update
Does anyone has any solution to this ?
Thanks in advance !
2021-10-29 08:07 AM
You may have to grant Zoom permission within Windows to use the devices. Here is an article describing how to do this https://allthings.how/how-to-enable-or-disable-microphone-in-windows-11/.
2021-11-12 12:47 AM
Did you find any solution? I am having the same problem
2022-04-20 01:35 AM
Go to setting/select microphone / scroll down "allow apps to access your microphone" click the button on, if it is already on just off it and switch on again.
2022-04-20 01:59 AM - edited 2022-04-20 02:00 AM
I have to do switch off and on again every time before zoom meeting. Is there ant other option or solutions , please let me know
2021-11-15 07:23 AM
same problem, no speaker tried all of the above
2021-11-17 03:49 AM
Same here with Zoom after the windows 11 update, all other platforms are ok. Tried all the above and no fix.
2021-11-17 04:46 AM
Here is a fairly in-depth guide on various ways to try and solve the issue. While the guide is for the microphone many of the steps can be applied to speakers as well. https://www.howto-connect.com/fix-windows-11-microphone-not-working-14-ways/ Hope this helps some of you..
2021-11-30 12:50 AM
Hi. I had the problem resolved by Zoom's Engineering support. It was the Laptops specific audio driver that was not working. Although when I first logged this issue the drivers had been verified, now that I reinstall the driver today things work correctly.
My Laptop is an ASUS (for other manufacturers us their specific driver download site) On the ASUS driver site - https://www.asus.com/us/support/Download-Center/ be very precise about the model number. In my case it needed to be - Zenbook 13 OLED (UX325, 11th Gen Intel). There are many UX325 models listed.