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Is anyone able to tell me if adding custom registration questions to the Meeting registration form after people have started registering will require them to re-register? I was able to find in the Zoom knowledge base information about how this affects Webinar registrations but I haven't been able to find any information about Meeting registrations. Thanks for any information you can provide.
It's been a while since I tested this, but it should work the same.
You have a few options on how to address this:
Hope that helps, but let me know if you have any questions.
Thanks for the steps, Bort. We do not want to delete and start over. It is too cumbersome.
When you say " It's been a while since I tested this, but it should work the same. " Do you mean that the registrants who sign up before I added custom questions, should still be able to login on day of webinar?
Yes, they will be able to login on the day of the webinar, but I'd suggest having them try to do so early, so that if they are required to re-register, they have the time to do so and receive the join link via email. You as the host may also consider waiting a few extra minutes before starting the actual presentation, to allow late arrivals due to registration delays.
I'd advise reading the Knowledge Base Article on Zoom registrants stuck in loop to see if this resolved your issue.
Looking forward to your reply!