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2-part authentication issues

PattiePip
Listener

I am a member of a nonprofit which conducts daily Zoom meetings for a large number of members. It appears that the 2-part authentication set up on Zoom recently has impeded my (as well as others’) ability to open the Zoom room for our daily meetings. Whoever opened the account with Zoom is no longer with the organization, and although we have the specific meeting numbers and username and password, none of us have access to the 6-digit “host” code that is now required to open the room. And Zoom’s telephonic support line requires that info. All of us who are affected have been using the login/password from our multiple devices for years, and yet we are unable to open and conduct our meetings as of last Thursday . If anyone else having this issue has found a solution, I would LOVE to hear it! Thx!

1 REPLY 1

hssui645
Listener

I recently updated the two part authentication where I did not face any problem you can see here the details also or try to do the task again.