Errors occurring every day in the Azure Provisioning Logs

[ittemp]

I am seeing the following error, when using Azure Enterprise Application for Zoom, in the Azure Provisioning logs:

Failed to create User '***********' in Zoom; Error: StatusCode: Conflict

Message: Processing of the HTTP request resulted in an exception. Please see the HTTP response returned by the  "Response" property of this exception for details.

We Response:

{"schemas":[urn:ietf:params:scim:api:messages:2.0:Error:], "detail": "You can't add paid users.","status":409}. This operation was retried 5 times. It will be retried again after this date:

Any ideas would be very helpful?

Thank you!

Russ

[EB-CL]

I have the exact same issue provisioning new users from AAD to Zoom

[dougmercer]

Having the same issue.. 

[Ray_Harwood]

Welcome to the Zoom Community, @dougmercer.

Based on the context of this thread, these questions are more appropriate for the Developers Forum at https://developers.zoom.us/

[EB-CL]

The issue was resolved for my situation with Zoom Engineer support after I raised a ticket. Essentially the attribute mapping defined in the documentation was incorrect and it was Zoom internal information for AAD attribute mapping that fixed the issue.