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Error Message D2L

ISIEP
Listener

‎2022-02-03 11:39 AM

Hello I am getting this error message when I am trying to integrate zoom into D2l Platform (Brightspace)

Can you please help!

 

Internal Server Error
Something wrong happened, please try again later.
500 - v=2.0;clid=aw1;rid=INT_c8c5f2c58cb14d83
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2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

‎2022-02-10 10:10 AM

Hey @ESIEP, can you try to re-enter the LTI key and secret? Still doing some research on this one. In the meantime suggest reaching out to our Zoom technical support as they can further investigate the issue with your Zoom integration and account configuration. 

 

Check out our LTI Pro for Brightspace by D2L documentation on this as well. 

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ISIEP
Listener
In response to RN

‎2022-02-10 12:02 PM

Ive tried to re-entre LTI key and secret numerous times. Still the same problème.

Thanks!

Lisa

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