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Wrong name keeps appearing

hannahphoenix
Listener

Hello

 

I once had an account in the name of Bhajanajj

 

I have since deleted that account and started a new one in the name of Hannah with a comletely different email address

however although in my account my name is set to Hannah, when I log into that account it says on the screen that my name is bhajana

 

bhajana also shows up in the notifications my clients get from me saying Bhajana has opened a room

 

Thai doesn't make sense to me since the new account has never had the. name bhajana attached to it!!!

 

with my best wishes 

 

Hannah

 

how do I get this t change permanently to Hannah please?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @hannahphoenix –

 

Look at this Zoom Support article in changing your profile:

https://support.zoom.us/hc/en-us/articles/201363203-Customizing-your-Profile 

Look specifically at Display Name. The name on your account profile might be different than the Display Name, which is used in meetings. 


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