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Changing the authentication Mailbox

Mico
Listener

Hi, I have a Zoom account, and the mailbox has been canceled. I need the verification code when I log in. Can the mailbox of this ZOOM account be modified?

1 REPLY 1

IP-Man
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Mico 

 

You still need access to the email as verification email is needed for the change to take effect. If email  address has already been forgotten/lost, I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new so they can check and change the email address for you.

 

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Cheers!