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lburrum
Newcomer
Newcomer

‎2023-02-27 09:23 AM - last edited on ‎2023-07-28 12:30 PM by Community Moderator | Employee

Frustration! I am a virtual elementary teacher WHY am I now after 3 1/2 years unable to share my screen with my students, its either black screen, or IF they can see it then I have no audio for them to hear me? Help please!  thank you!

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-02-27 11:00 AM - edited ‎2023-02-27 11:03 AM

Hey @lburrum suggest looking into the following KBs first and letting me know if the suggested helps! 

 

And to understand this correctly, if the participants are able to see the shared screen, your participants are not able to hear you? 

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