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Zoom Will Not Allow Me In

kgilmore9
Newcomer
Newcomer

‎2021-10-07 05:40 PM

Our Professor put a lecture video on Zoom he gave us the passcode but this zoom will not take it. So I tried logging in with my University log in and it won't take that. Can someone tell me why this zoom does not work properly? 

 

How can I obtain the lecture videos even when the log in does not work? 

 

Keeley 

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1 REPLY 1

Pat_laMorte
Zoom Employee
Zoom Employee

‎2021-10-07 08:37 PM

Hello Keeley,

I am sorry you are experiencing this. Please check with your professor to confirm the link and passcode. You do not need an account to join a session. If this still happens, log into your Zoom account, and submit a ticket for support.

Thank you,

Pat

Pat La Morte
Global EDU Solutions LeadZoom Video Communications
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