cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Telehealth assessment - can patient have free basic zoom

Go to solution
jfire7887
Explorer
Explorer

‎2022-02-08 11:19 AM

My mom's telehealth assessment can be done with the assessor using Zoom for Healthcare.  Does it work if she just has the free basic (i.e. unpaid) Zoom, and is that secure then, in the way that Zoom for Healthcare is supposed to provide?

0 Likes
1 ACCEPTED SOLUTION

Go to solution
RonEmerson
Zoom Employee
Zoom Employee

‎2022-02-09 07:29 AM - edited ‎2022-02-09 07:30 AM

Hello, Thank you for the question. Yes, if the provider is using Zoom for Healthcare (Zoom provides a Business Associate agreement)  any connections they make even to free users  provides the  security Zoom provides.   This means the provider could connect directly to your mom or to multiple users at once (a multi-point call) and they are all covered even if they are on free license.  If the provider has the paid license that's what counts.    Good question.  

View solution in original post

1 REPLY 1

Go to solution
RonEmerson
Zoom Employee
Zoom Employee

‎2022-02-09 07:29 AM - edited ‎2022-02-09 07:30 AM

Hello, Thank you for the question. Yes, if the provider is using Zoom for Healthcare (Zoom provides a Business Associate agreement)  any connections they make even to free users  provides the  security Zoom provides.   This means the provider could connect directly to your mom or to multiple users at once (a multi-point call) and they are all covered even if they are on free license.  If the provider has the paid license that's what counts.    Good question.