No more 2 rooms open to allow staff to connect with patients

Thank you for getting back to me. Before the change, I could be in a room with a patient doing my work lets say at 1:40-2pm. Around 2pm, my nurse would click on the 2pm pt, go into a room designated for 2pm patient, accept the next patient, collect copays, answer questions while I was still with 1:40 pt. She would then leave room and the patient would still be in room. I would then disconnect from 1:40 patient and then click on 2pm patient who would already be on waiting for me. After the change, I would be on with 1:40 pt, around 2pm my nurse would try to click on next patient but a box pops up saying must sign out of other room. She nor my 2pm patient can get into the room while I'm still in a room. I want to know how I can get this back.