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I want to change zoom pro packages to zoom education package ( annual ) can you help me ?

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Math_universe
Newcomer
Newcomer

‎2021-09-03 02:40 AM - last edited on ‎2023-07-28 12:16 PM by Community Moderator | Employee

hey zoom  team 
i am  online  school  and  
i want  to  upgrade  to zoom  education but  i dont  want  to  lose my  replays  in  zoom cloud  
is  it  possible  please 


@Pat_laMorte ! 

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JT_Lat
Zoom Employee
Zoom Employee

‎2021-09-14 10:24 AM

Reach out to your Zoom rep. This is possible without losing your configurations and recordings.  If you don't have a specific rep I suggest you try the chat on the webpage.

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JT_Lat
Zoom Employee
Zoom Employee

‎2021-09-14 10:24 AM

Reach out to your Zoom rep. This is possible without losing your configurations and recordings.  If you don't have a specific rep I suggest you try the chat on the webpage.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-14 09:41 AM

Hey @Math_universe, were you able to reach out to your Zoom representative as @JT_Lat suggested? If so, great! And if JT was able to resolve your discussion, please don't forget to click the  'Accept As Solution' button. Thanks!

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Zoom Community Moderator
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