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Getting the webinar schedule Zoom email

MonikaS
Newcomer
Newcomer

I got an email on my email id which was not registered in zoom, the email read as "Registration in some webinar is complete" and there were details like topic and time etc.

It showed at the bottom as in to cancel if wish to so I cancelled it but then I realized I should have kept the email under spam. I really want to understand if it could be some scam.

2 REPLIES 2

jrmagno
Zoom Employee
Zoom Employee

It sounds like you may have received a phishing email or a fraudulent message, especially if the email mentioned a Zoom webinar registration that you didn't initiate or recognize. Here's a breakdown of why this could be a scam and some steps you can take to ensure your security:

Why This Could Be a Scam:

  1. Unsolicited Email: If you did not register for the webinar mentioned in the email, that’s a red flag. Legitimate emails about webinars should only be sent to users who have signed up for them.

  2. Unfamiliar Email Address or Domain: Check the sender's email address carefully. Fraudulent emails often come from addresses that look similar to the legitimate domain but contain subtle differences.

  3. Suspicious Links: Often phishing emails contain links to websites designed to look like the legitimate Zoom website or other trusted services. If you clicked on any link in the email, it could have taken you to a fraudulent page designed to steal your information.

  4. Urgency or Unusual Instructions: The request to cancel or take immediate action often indicates a phishing attempt. Scammers use urgency to pressure people into acting without thinking.

  5. Lack of Personalization: Legitimate Zoom emails would typically address you by your registered account name. If the email was generic (e.g., "Dear user" or "Dear attendee"), it’s more likely to be a scam.

What to Do Now:

  1. Do Not Click Any Links: If you clicked any links in the email, avoid entering any information (such as personal details or login credentials). You should immediately change your Zoom password and enable multi-factor authentication (MFA) for added protection.

  2. Check the Email Address: Verify the sender's email address. Be cautious if it looks suspicious or doesn’t come from an official Zoom domain like @zoom.us.

  3. Mark the Email as Spam: Since you’ve already canceled the registration, the next best step is to mark the email as spam or junk in your inbox. This will help filter out similar emails in the future.

  4. Report the Email to Zoom: You can forward the suspicious email to Zoom’s official support email address They will be able to confirm whether the email was legitimate or a phishing attempt.

  5. Check Your Zoom Account: Log into your Zoom account directly (by typing zoom.us into your browser’s address bar) and check your recent activity, including any upcoming webinars or meetings. If you see anything unfamiliar, report it to Zoom's support immediately.

  6. Run a Security Scan: It’s a good idea to run a security scan on your device to check for malware or viruses in case you clicked on any suspicious links or attachments.

  7. Be Cautious in the Future: Going forward, always be cautious when you receive unsolicited emails, especially those requesting personal information or action. If in doubt, go directly to the website or service to check your account status, rather than clicking on any email links.

Key Signs of Phishing:

  • Unsolicited email claiming you registered for something you didn’t.
  • Suspicious sender email address.
  • Generic greetings (e.g., “Dear user” instead of your name).
  • A request to take immediate action (e.g., cancel registration, confirm details).
  • Links that don’t look like official Zoom links (check the URL carefully before clicking).

Conclusion:

Yes, this could very well be a phishing attempt, especially if you didn’t sign up for any webinar. Even though you canceled the registration link, the best course of action now is to change your passwords and monitor your accounts closely. Be sure to stay vigilant when receiving unsolicited emails, particularly ones that ask you to take action or provide personal information.

If you're ever unsure about the legitimacy of an email from Zoom or any other service, always reach out to their official support for verification.

MonikaS
Newcomer
Newcomer

Okay, Thanks for your input. So basically I did move that email in Spam then when I tried to reset the password of Zoom account, I got the reset link in Spam so I guess the Webinar reminder was from zoom but I really did not sign up for any Webinar earlier.

Let me know if you have some advice for me here.