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Enabling the Children's Education Status setting

intdavidha
Newcomer
Newcomer

I am the owner and administrator of our ZOOM account.

I am trying to turn on the Children's Education Status for all three age ranges listed.

Whenever I go to save, I receive the following message:

 

Invalid input parameter: orgRole

 

Any suggestions?

Thanks

4 REPLIES 4

DigitalEd
Newcomer
Newcomer

Having the exact same issue.

Balkee
Newcomer
Newcomer

Hello! My first few minutes on the community forum here.  I am one or more steps behind you.  Just wondering where do you even go to set that option.

Hi there.

 

In your Admin Zoom account, you can find the slider option under Account Management > Account Profile. 

SGarcka
Newcomer
Newcomer

We heard back from Zoom a two days ago - "The engineers were informed that the problem was still affecting your account, and they applied a new fix to resolve the issue. It should now be working as expected." 

This allowed us to fix it, hopefully it works for you