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Accidentally signed up for educator account

porkchops
Newcomer
Newcomer

I accidentally signed up for Educator's account using my school Gmail. Now, I cannot sign in without inputting organization info. Please help.

3 REPLIES 3

DF110
Community Champion | Employee
Community Champion | Employee

Hi @porkchops , 

 

Please submit a support ticket at https://support.zoom.us/hc/en-us/requests/new and the support team will be able to help resolve your account issue.

If this solves your problem, please click "Accept as solution" so this can help others with the same question! 

 

Hi sorry for the late reply. What should I choose here?

Freddi_G
Community Champion | Employee
Community Champion | Employee

Any of those will work to get you help but I would select 'account mgmt' if you havent done so already.