cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Accidentally clicked Educator Account

yoitsbecky
Newcomer
Newcomer

I'm trying to set up a Zoom account for my work email that works with kids, but it is not in an educational context. I accidentally clicked the Educator Account and now I cannot create the account without being prompted to enter Educator Information and sign the Zoom Acknowledgement of Educational Data Privacy Practices. Please help reverse this as I need to use my work email for my Zoom account and cannot set it up past this point.

1 REPLY 1

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @yoitsbecky ,

 

Open a ticket with technical support to solve this problem:

 

Submit a request 

 

Best regards, 

Please mark if this solution helped you so that other colleagues can find it!