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accidentally clicked education account

evrthokay
Newcomer
Newcomer

‎2022-10-16 08:31 PM

Hello, 

I want to use new email to create new zoom account as a student, but I accidently press "education  account" for my new account. Now I can not fill in those education information, such as name of organisation, country, etc. So I can not sign up my new account and I can not find way to cancel that option, what should I do?

 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-12-16 01:37 PM

I know it has been a while since you initially posted, and I apologize for just now seeing your post! I definitely want to make sure you receive assistance. Are you still needing assistance? If so, please let me know and I will create a support ticket on your behalf. 

 

 

Thanks!

 Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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