Accidentally Clicked Educator Account

[ramesurv000]

Hi!

I was looking to sign in to Zoom, but clicked the educator account at the bottom out of curiosity. I am now unable to sign in without being prompted to enter educator settings. Is there any way to disable this so I can just have a regular Zoom account again? I am currently using a different email to post this.

I saw another post about this in January, and they had a number set up for support to contact them.

Thank you!

[Freddi_G]

Hello a case will be raised on your behalf and a support person will reach out to you. Pls standby for ticket number.

[Miasse]

I also mistakenly checked it, and I cannot fill up the information needed as I am not an educator what should I do?

[Freddi_G]

Hello! Your ticket number is #14572286

[laurendixon]

I am also having this issue. My organization technically works with kids, but that's a completely separate department that I in no way interact with.

[tschmitt]

I am having the same problem. Would someone from zoom be able to support? 

[Miasse]

I also clicked it mistakenly what shoud I do I cannot fill up the information needed because I am not an educator

[Isabella0123]

Yes, first login completely, then terminate your account. Sign up again. 

[D0ntae]

The same thing happened to me but I'm actually a student and I misread it

[fiabeni]

I made same mistake. I was opening zoom account for my child accidentally ticked aducator and then it kept asking me to enter address of the school and its details. I had to finalize the registration but it is for my 7 year old child. Can you please fix?

[hoodee23]

Hi fiabeni,

Welcome to the Zoom Community! I'm sorry to hear that your child's account has been incorrectly setup. To get this corrected,

I highly suggest opening a case with our Support Team by submitting a ticket through this link.

[Isabella0123]

Terminate your account, then sign up again, it worked.