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I can't purchase a license for a new user

SB01
Newcomer
Newcomer

‎2023-04-19 12:40 PM

I have a Pro  plan with one other user/paid license.  I recently added another user as basic but have not been able to purchase an additional new licenses for them.  The Edit Current plan button is grayed out.  The information button says that has to do with unpaid invoices but there are no outstanding invoices.  Can someone help?

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