zoom does not open on my window10"Your app version needs to be 5.14.5 or higher to sign in"

[minmin1]

When I try to sign in on my PC, it says "Your app version needs to be 5.14.5 or higher to sign in" I have downloaded a new version several times but it stays on the older version. I cannot find any customer service and I don't know what to do. Any advice will help. Thank you.

[Bklevan24]

I've been having the same issues, and nobody is able to help me

[Frank_TB]

Hello,

1. Uninstall Zoom.
2. Download the latest version of Zoom for your device
3. Reinstall Zoom 

Uninstalling and reinstalling the Zoom application

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146 

If my reply helped, don't forget to click the accept as solution button!