upgrade isn't showing on my account

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I paid for a pro plan on December 21 for the sale price. The money has been removed from my account, but it's showing basic still. I can't get a single human being to help me with this. How can I get help or upgrade my account?

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!