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refund payment

sunilchaudhary
Explorer
Explorer

hi zoom refund my payment ,i cancel add-on plan and i chat with zeo but he said your payment refund in 3-5 buisness days but my payment was not received i requested refund my payment / deposited payment was is date 26/sep/2022 rs: 3068/- and second time 10/jan/2023 rs:3068/- and refunded payout is 1534/- refund my all payment @rs:4602/- refund it

1 ACCEPTED SOLUTION

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @sunilchaudhary,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

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3 REPLIES 3

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @sunilchaudhary,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

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