cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

receipt

JEIU
Participant
Participant

Hi.
I bought a zoom.
I need a receipt to charge from the company.
However, it is displayed in USD.
My company is in Korea.
That's why I need a receipt in KRW.
Does anyone know what to do?

2 ACCEPTED SOLUTIONS

IP-Man
Community Champion | Employee
Community Champion | Employee

@JEIU 

 

Kindly log a support ticket at https://support.zoom.us/hc/en-us/requests/new 

and select Billing & Account Management to change your currency type.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!

View solution in original post

JEIU
Participant
Participant

They are told me.

First, canceling my subscription and then I will create a new account under a new email address.

If I do this,  I can choice that you would like to be billed in moving forward.

 

I hope it will help others.. 🙂

View solution in original post

2 REPLIES 2

IP-Man
Community Champion | Employee
Community Champion | Employee

@JEIU 

 

Kindly log a support ticket at https://support.zoom.us/hc/en-us/requests/new 

and select Billing & Account Management to change your currency type.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!

JEIU
Participant
Participant

They are told me.

First, canceling my subscription and then I will create a new account under a new email address.

If I do this,  I can choice that you would like to be billed in moving forward.

 

I hope it will help others.. 🙂