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Zoom wont process my card for payment

djperri
Newcomer
Newcomer

‎2025-01-13 12:11 PM

I am posting here bc I do not want to talk to a bot and I cannot find a phone number to call or an email for Zoom support.  Zoom is declining my card for payment.  Checked with my bank - the card is fine and open for business.  I would like a person (not a bot) from Zoom to contact me and work through this

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AnderV
Zoom Employee
Zoom Employee

‎2025-01-23 10:46 AM

Hi @djperri ,

I suggest you contact the Billing Team so they can assist you further. Although you will be engaged via email/ticket, it will most definitely be a person on the other side and not a bot.

Happy Zooming!

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