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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom employee issues

Ashelie
Newcomer
Newcomer

An employee is trying to become a member of my team but can't. She was paying for her own subscription but since we got it as a team, wants to cancel her personal subscription and join the team zoom account. when she cancels her membership she is paying for it won't allow her to join our team. How can we get this fixed?

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