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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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Zoom Customer Support - no action in 14 days

IHYC
Newcomer
Newcomer

I have a support request BIL0719969 regarding a billing issue and I seem unable to get action on this.


How can I get Zoom Support to give this attention?


I am hoping Zoom Support is unlike Microsoft Support where very little is provided except by the Community.


Regards Peter Ellenby

2 REPLIES 2

Madatzoom123
Newcomer
Newcomer

I'm in the same boat. The billing department is unreachable.

KD7
Newcomer
Newcomer

Same here. I can't find any way to get help from anyone. I'm considering finding a different option for holding meetings because of zero customer support here!