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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Customer Support - no action in 14 days

IHYC
Newcomer
Newcomer

I have a support request BIL0719969 regarding a billing issue and I seem unable to get action on this.


How can I get Zoom Support to give this attention?


I am hoping Zoom Support is unlike Microsoft Support where very little is provided except by the Community.


Regards Peter Ellenby

2 REPLIES 2

Madatzoom123
Newcomer
Newcomer

I'm in the same boat. The billing department is unreachable.

KD7
Newcomer
Newcomer

Same here. I can't find any way to get help from anyone. I'm considering finding a different option for holding meetings because of zero customer support here!