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WROGLY PAID ANNUAL LICENCE

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ERICA
Newcomer
Newcomer

‎2021-08-12 12:55 PM

I mistakenly paid an annual license which seriously affects my budge .I only wanted a monthly license. What can I do?

I work for a public school that does not give any extra money to pay zoom. 

 

1 ACCEPTED SOLUTION

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VA
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-12 01:00 PM

Hi @ERICA I opened up a support ticket for you so that our Support Agents can help resolve this. Please watch out for a follow up email with information on your case.


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

1 REPLY 1

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VA
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-12 01:00 PM

Hi @ERICA I opened up a support ticket for you so that our Support Agents can help resolve this. Please watch out for a follow up email with information on your case.


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?