WROGLY PAID ANNUAL LICENCE

[ERICA]

I mistakenly paid an annual license which seriously affects my budge .I only wanted a monthly license. What can I do?

I work for a public school that does not give any extra money to pay zoom. 

[VA · Accepted solution]

Hi @ERICA I opened up a support ticket for you so that our Support Agents can help resolve this. Please watch out for a follow up email with information on your case.