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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Verification code

Himantha
Newcomer
Newcomer

Hi,

I have changed my communication mail address recently as I can't access the mails comming to the mail address that i have used to create my Zoom account.

But when I trying to log in to my account still it is sending the verification code to the old mail address.

jow can I get the verification code to the communication mail address ?

Thx & Rgds

Himantha

 

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Himantha ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 


Bri
Zoom Community Team
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