Displaying that the refund has not been received...

[Portil]

Dear Zoom Team,

 I previously subscribed to two monthly services, but they were terminated without reason after just one day of use. Your system automatically processed a refund for both services. However, while I originally paid over $70 for the two subscriptions, my Zoom account purchase history shows a refund of just over $66, but the amount that actually reached my original payment card was only $34.99. When I tried to contact you to resolve this, my account was suspended. I hope you can address this issue and refund the remaining balance that was originally due to me back to my payment card.

                                                                                                                                                                                                                Fernando Portillo

                                                                                                                                                                                                                          evejamie0800

[Ray_Harwood]

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

[Portil]

Dear Zoom Team,

 I previously subscribed to two monthly services, but they were terminated without reason after just one day of use. Your system automatically processed a refund for both services. However, while I originally paid over $70 for the two subscriptions, my Zoom account purchase history shows a refund of just over $66, but the amount that actually reached my original payment card was only $34.99. When I tried to contact you to resolve this, my account was suspended. I hope you can address this issue and refund the remaining balance that was originally due to me back to my payment card.                                                                                                                                                                                                                                                             Fernando  Portillo                                                                                                                                                                                                                                   evejamie0800

                                                                                                                                                    outlook