The payment handling of transferring account to Enterprise

[benvai]

We have some accounts are registered by using company email address and they are paying via credit card. The head quarter has joined the enterprise plan and make the SSO authentication. Since the SSO is enabled and we are not able to login those accounts now before transferring them to enterprise plan.

We would like to know whether the credit card payment will be cancelled automatically if we transfer those accounts to the enterprise plan?

[dravenlocke87]

From what I understand, the credit card payments should stop automatically once the accounts are moved to the enterprise plan since billing would typically shift to the enterprise setup. But I’d recommend double-checking with support to confirm how the transition works in your case, just to avoid any unexpected charges.