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Subscription

Spela
Newcomer
Newcomer
 
Hello, I would like to cancel payment and get a refund, because I wasn't notified about my subscription process, I forgot, because due to certain reasons I cannot have it.
 
I paused plan, please cancel my subscription and give me my money back because I am currently not able to use zoom.
 
Thank you,
 
Špela 
Account number 117515089
 
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @Spela welcome to the community! I would love to help you here in the community itself; however, for this I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here

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Zoom Community Moderator
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