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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Slow loading when opening web zoom.us

klikhost
Newcomer
Newcomer

‎2023-06-04 09:10 AM

 

Hi, i'm from Indonesia.

 

I use dedicated internet with static IP public. One time I access zoom.us, it takes a very long time to load. I ping zoom.us, no problem. After I investigated, it turned out that this was caused by the web zoom.us using css on a subdomain, namely one of them: https://st2.zoom.us/static/6.3.12953/css/home-v2.min.css

 

When I open the URLhttps://st2.zoom.us/static/6.3.12953/css/home-v2.min.css, it doesn't open either. It means that my guess is correct because access to .css is blocked. After I traceroute, it turns out that when I entered the zoom server IP it ran timed out.

 

The solution from our ISP is to change my connection's public ip. But after 2 weeks later this incident happened again. And this is the third time I have changed the public ip.

 

From the ISP, they don't know the cause of the blocking of the public IP that I'm using. So, maybe from zoom team can telling me so my ip public dont blocked again.

 

Please advise and solutions

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