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Problems downloading the app in my laptop

Andreyes8
Newcomer
Newcomer

Hi!

I was downloading the app and by mistake I said no to the permission to access my files. It said the installation had failed, I tried again but the same note appears,  it says I need to contact the software manufacturer for assistance. I haven't found the option to get assistance.

Attached you'll find the screenshot with the message.

Thanks for your help!

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