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Zoom AI Companion2023-07-19 11:47 AM
Hello! Is there a way to restrict users from registering to a Zoom personal account using our company domains? We want to avoid users from having to register with their company email with a personal Zoom account, only to later on find out that they qualify for a Company account and we have issues converting that account over from a personal to our Zoom company account. Thank you!
2023-07-19 07:16 PM
Welcome to the Zoom Community, @MicM.
I don’t think there’s a way to force Zoom to refuse a registration for a specific domain.
Changing a user’s account from external to internal should be easy. See this Zoom Support article for details:
https://support.zoom.us/hc/en-us/articles/360028938451-Adding-existing-users-to-a-paid-account
Essentially:
That’s it — their Zoom user login is now tied to your corporate account.