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Restrict company domains from personal Zoom account registration


Hello! Is there a way to restrict users from registering to a Zoom personal account using our company domains? We want to avoid users from having to register with their company email with a personal Zoom account, only to later on find out that they qualify for a Company account and we have issues converting that account over from a personal to our Zoom company account. Thank you!


Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @MicM.


I don’t think there’s a way to force Zoom to refuse a registration for a specific domain. 

Changing a user’s account from external to internal should be easy. See this Zoom Support article for details: 


  1. You enter the user’s email address and indicate which licenses should be granted
  2. They receive an email inviting them
  3. Assuming they proceed, if their external account was a paid account, they have the option of getting a prorated refund or transfer the prorated balance as a credit to new account owner.

 That’s it — their Zoom user login is now tied to your corporate account. 


Ray - / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !