cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Refund

Marco73
Newcomer
Newcomer

Where do I send to get a refund? I do not want a plan that was charged for. 

 

Marco

1 ACCEPTED SOLUTION

jefrancisco4
Community Champion | Employee
Community Champion | Employee

Hi @Marco73 ,
Have you raised a support ticket? If not, I would recommend that you submit one using our web request - Billing & Account Management.

 

https://support.zoom.us/hc/en-us/requests/new

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

View solution in original post

1 REPLY 1

jefrancisco4
Community Champion | Employee
Community Champion | Employee

Hi @Marco73 ,
Have you raised a support ticket? If not, I would recommend that you submit one using our web request - Billing & Account Management.

 

https://support.zoom.us/hc/en-us/requests/new

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.