Refund

[Vbmain]

Hi guys!

I was charged $159 for the upcoming year, the same day I canceled the subscription; I want to get a refund.
 The instruction from here:https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066687#h_01GV5QCCMPHP3WXQJNEBJPST...
 
doesn't work for me; because I canceled the plan, I don't have the option to Manage the plan.

[Eliot]

hi vbmain,

you might consider talking to your financial institution that has the account that was charged.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot