Refund

[UmarAkhtar]

I have bought monthly subscription (19.99$) a day ago and set the number of users to 10, i wasn't mentioned anywhere that extra charges are being applied with every user and 199.99 $ has been charged from my account. It was an honest mistake and i immediatly cancelled the subscription for 10 users but did not get the "dispute charges option. can i get a refund please ?