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2023-11-25 02:07 PM
I have bought monthly subscription (19.99$) a day ago and set the number of users to 10, i wasn't mentioned anywhere that extra charges are being applied with every user and 199.99 $ has been charged from my account. It was an honest mistake and i immediatly cancelled the subscription for 10 users but did not get the "dispute charges option. can i get a refund please ?