REFUND

[christine30]

Last March, I purchased a monthly subscription for Zoom Pro since I only need it for a month. I canceled the subscription in the same month but still got charged for the month of April. My current plan is showing REACTIVATE Plan, status CANCELLED.  I would like to request a refund for the charge made to my account for the month of April.  Tnx

[Jeremy · Accepted solution]

Hi @christine30   have you raised a support ticket? If not, I would recommend that you submit one using our web request - Billing & Account Management. 

 https://support.zoom.us/hc/en-us/requests/new

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