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Paid for Pro, account still showing Basic

Armayoga
Newcomer
Newcomer

‎2023-04-18 05:24 AM

I have paid for the annual zoom pro but it hasn't been upgraded to Pro.. it is still showing basic... I have raised the ticket also but no resolution to my problem.. Zoom customer care service is pathetic. We can not connect to Customer care unless we have a pro account.. Please help me.. my clients are facing that 40 mins problem since yesterday..

 

4 REPLIES 4

alokulfatworksh
Newcomer
Newcomer

‎2023-07-08 08:41 AM

Same here. upgraded to monthly subscription but still facing that 40 mins problem. 

Please HELP!

alokulfatworksh_0-1688830763831.png

 

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alokulfatworksh
Newcomer
Newcomer
In response to alokulfatworksh

‎2023-07-08 08:48 AM - edited ‎2023-07-08 08:50 AM

PFA email of the "Payment Processed" intimation from Zoom team with the processing number. 
still facing that 40 mins problem. 

 

Screenshot 2023-07-08 at 9.16.24 PM.png

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Isha1
Explorer
Explorer

‎2023-07-14 07:59 PM

 

Hola, te han respondido? Tengo el mismo problema

0 Likes

indhujana
Newcomer
Newcomer

‎2023-07-14 10:59 PM

@Armayoga Did you manage to get a response? Even I face the same problem.

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