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Name wrong when in Zoom meeting

MikeBurch
Newcomer
Newcomer

My account name is correct but when in a Zoom meeting a wrong name is shown. Any suggestions on how to correct this? Thanks.

5 REPLIES 5

bstrelko
Community Champion | Customer
Community Champion | Customer

Is the incorrect name one you recognize or is it something seemingly random?

MikeBurch
Newcomer
Newcomer

It is one I recognize but I have never been in a zoom meeting with him. And have never shared my zoom sign in info. with him.

bstrelko
Community Champion | Customer
Community Champion | Customer

Got it - have you attempted logging out and then back into your Zoom Desktop Client?

 

If the issue persists, can you click on the top-right icon in the Zoom Client app (with your profile picture or initials) and ensure that the name that shows is what you're expecting?

MikeBurch
Newcomer
Newcomer

My name is now showing correctly. Not sure what is happening. I have a zoom meeting next week. I’ll see if all is still good.

bstrelko
Community Champion | Customer
Community Champion | Customer

How did this work out, @MikeBurch ?