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Zoom AI Companion2023-07-02 09:51 AM
2023-07-02 09:54 AM
Payment done but subscription not active
2023-07-02 10:11 AM
You probably need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License
Follow these steps taken from the article:
The license is now applied to your user account and you can use it immediately.
If this does not fix your issue, please submit a support ticket to our Billing team here and they will be able to assist you.
https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032