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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

LICENSED ACCOUT HAS CHANGED TO BASIC

MacJr
Newcomer
Newcomer

‎2023-06-17 07:14 AM

Hello everyone. I recently paid for the zoom one pro and my account showed licensed. I logged in the following day only to discover that my account is showing basic. Can someone assist? Thanks

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-22 01:46 PM - edited ‎2023-06-22 01:46 PM

Hi @MacJr , and welcome to the community! What happens when you try to assign your license to yourself? https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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glsl
Newcomer
Newcomer

‎2024-10-23 07:21 PM

Hi MacJr

 

I have the same problem. Now I can't start my schedule meeting . what's the solution ?

 

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